Leads
The Leads view is where unqualified-to-qualifying records live before they convert into deals. It surfaces every contact and company moving through the early lifecycle stages — Subscriber, Lead, MQL, SQL — with status, score, source, and owner all in one grid.
Opening the Leads View
- Click Revenue in the top nav
- Click Leads
- The full-width AG Grid loads with every lead in your org
The grid uses server-side pagination, so it scales to millions of records without slowing the browser.
Lead Statuses
A lead’s status captures where it is in the qualification process — independent of its lifecycle stage:
| Status | When to Use |
|---|---|
| New | Just arrived, not yet reviewed |
| Open | Reviewed and assigned, ready to work |
| In Progress | Currently being worked by a rep |
| Contacted | Initial outreach attempted |
| Qualified | Met qualification criteria — ready to convert |
| Unqualified | Doesn’t meet criteria — disqualified |
Status changes are tracked in the lead’s activity timeline.
Lifecycle Stages
The lifecycle stage is the broader marketing-to-sales journey — separate from status but evolving alongside it:
| Lifecycle Stage | Definition |
|---|---|
| Subscriber | Opted into communications (newsletter, content) but no deeper qualification |
| Lead | Demonstrated interest beyond subscription (form fill, demo request) |
| MQL | Marketing-qualified — meets ICP criteria and engagement thresholds |
| SQL | Sales-qualified — confirmed fit and intent through sales conversation |
| Opportunity | Active deal in pipeline (appears in Deals view too) |
| Customer | Closed-won (appears in Customers view too) |
| Evangelist | Customer who refers, advocates, or amplifies |
A single record progresses through both axes — status tracks short-term work, lifecycle tracks long-term journey. A “Contacted” status with “Lead” lifecycle is normal; an “Unqualified” status with “MQL” lifecycle means the lifecycle should likely be pushed back.
Grid Columns
The leads grid shows these fields by default:
| Column | What It Shows |
|---|---|
| Name | Contact full name (link to contact detail) |
| Status | One of the 6 lead statuses above |
| Pipeline | Which pipeline this lead belongs to (if multi-pipeline org) |
| Pipeline Stage | Current stage within the pipeline |
| Lifecycle Stage | Subscriber → Evangelist scale |
| Score | Lead score (intent + fit + engagement) |
| Source | How the lead arrived (form, intent signal, sequence reply, etc.) |
| Qualified By | Last signal type that triggered qualification |
| Type | Lead type classification |
| Converted | Whether the lead has been converted to a deal |
| Converted Date | When conversion happened |
| Owner | Assigned rep |
| CRM Source | If imported from a CRM, which one |
| Contact email |
Use the Columns panel on the right edge of the grid to add, remove, or reorder columns.
Bulk Actions
Select one or more rows to enable bulk action buttons in the toolbar:
| Action | What It Does |
|---|---|
| Status | Change status for all selected leads |
| Lifecycle | Change lifecycle stage for all selected leads |
| Owner | Reassign all selected leads to a specific user |
| Generate Content | Run AI content generation across the selection (uses your global context) |
| Batch Generate | Generate content for many leads in one batched job |
| Delete | Remove selected leads from the org (cannot be undone) |
Bulk actions update the grid in place — no page refresh needed.
Lead Sources
Every lead has a lead_source field indicating how it arrived:
| Source | How It Arrived |
|---|---|
| Form submissions | Filled out a website form (tracked via the graph8 snippet) |
| Intent signals | Researching your keywords or visiting your site |
| Sequence replies | Positive replies from outbound sequences |
| Manual | Added by a rep directly from a contact record |
| Find People | Discovered via the Find People tool with ICP filters |
| CRM sync | Imported from HubSpot, Salesforce, Pipedrive, or Zoho |
| API / webhook | Pushed in via the public API or a custom integration |
Lead Scoring
Leads are scored automatically. The score combines four factors:
| Factor | What It Measures |
|---|---|
| Engagement signals | Website visits, email opens, link clicks |
| Intent data | Keyword research activity, competitor comparisons |
| Profile fit | How well the contact matches your ICP |
| Recency | Newer signals score higher than stale ones |
Configure scoring rules in Settings → Lead Qualification — toggle which event types trigger qualification, define page patterns that count as high-intent, and set thresholds.
Converting a Lead
When a lead is ready to become an active deal:
- Click the lead’s name to open its detail view
- Click Convert to Deal
- graph8 creates a deal in Prospects linked to this contact + company
- The lead’s
is_convertedflag flips to true andconverted_dateis recorded - The lifecycle stage advances to Opportunity
Converted leads stay visible in the Leads grid (filtered by converted=true) for historical tracking.
Generate Content
The Generate Content action runs AI content generation across selected leads. It uses your global context (brand brief, value props, personas) to draft personalized messages for each contact:
- Single lead — open the lead, click Generate Content, pick a content type (email, LinkedIn message, call script)
- Bulk — select multiple leads, click Batch Generate, configure the job and let it run in the background
Each generation costs credits per lead. Track progress and review results in the Activity tab.
CSV Export
Click the Download icon in the grid toolbar to export the current view as CSV. The export respects your active filters — so if you’ve filtered to “MQL + Status = Qualified”, only those rows export.
Lead Qualification Settings
Lead qualification rules are configured at Settings → Lead Qualification:
- Toggle which signal events count toward qualification (email replies, calls, LinkedIn responses, form fills, web visits, meetings)
- Define page patterns — URL patterns that score as high-intent (e.g., pricing pages, demo pages)
- Trigger a backfill to re-evaluate historical signals against current rules
See Settings → Lead Qualification → for the full qualification configuration.
Related
- Deals Overview → — How leads flow into the broader pipeline
- Prospects → — Where converted leads live as active deals
- AE Cockpit → — AI surfaces hot leads as decision cards
- Signals → — Where intent signals come from
- Enrichment → — Fill in missing lead data before outreach