Docs
Use Settings -> Docs to control which AI-generated documents and library folder templates are enabled by default for each scope.
Tabs
The Docs settings area is split into five top-level tabs:
- Contacts - person-level intelligence documents
- Companies - customer and prospect account-document defaults
- Campaigns - campaign document defaults
- Global - Global Context document defaults
- Meetings - meeting transcript grounding and extraction rules
Each top-level tab includes a secondary menu:
- Contacts:
Defaults,Library Folder Tree - Companies:
Customers Defaults,Prospects Defaults,Library Folder Tree - Campaigns:
Defaults,Library Folder Tree - Global:
Defaults,Library Folder Tree - Meetings:
Meeting Groundingplus extraction scopes forShared,Customer Calls,Prospect Calls, andInternal
How Defaults Work
Each defaults tab shows the documents available for that scope. When a document is checked, it becomes part of the organization’s default set for that scope.
- Changes save automatically
- Required documents cannot be unchecked
- Estimated generation time is shown inline with the secondary menu and updates as you change the selection
Company Scopes
Customer and prospect companies can have different defaults.
- Customers Defaults are intended for active accounts
- Prospects Defaults are intended for lighter-weight research on target accounts
If a company is still marked as a prospect, the account document generator uses the Prospects Defaults selection.
Folder Templates
Every top-level scope includes a Library Folder Tree tab. These folder templates are stored at the org level and can be edited by adding, renaming, reordering, or removing folders. Locked defaults remain enforced.
Company records share one library template across customers and prospects. By default, the company Library includes:
LibraryLibrary/TranscriptsLibrary/Call RecordingsLibrary/Contracts and SOWLibrary/Objectives and PlanLibrary/Weekly Client SummariesLibrary/Handoff and Next StepsLibrary/Reporting and QBRLibrary/Client MaterialsLibrary/Security Questionnaires
Campaign and Global each have their own default folder presets. Contacts currently support folder-template management even though their document defaults are still evolving.
Meetings Tab
The Meetings tab controls how graph8 interprets and summarizes meeting transcripts for your organization.
Meeting Grounding
Use Meeting Grounding to define how graph8 should recognize your company and participants in transcripts:
| Setting | What It Controls |
|---|---|
| Canonical Company Name | Your preferred internal-side company name when transcript wording is ambiguous |
| Internal Domains | Domains treated as your internal team in meetings |
| Brand / Alias Resolution | Maps alternate names or brands to a canonical company name |
| Participant Interpretation Rules | Org-specific rules that bias transcript interpretation |
Extraction Scopes
Meetings extraction is organized into four scopes:
- Shared - rules that apply to all meetings
- Customer Calls - extraction priorities for active customer conversations
- Prospect Calls - extraction priorities for sales conversations
- Internal - extraction priorities for internal team meetings
Each scope lets you configure:
| Control | What It Does |
|---|---|
| Always Extract | Fields that should always be structured from the meeting |
| Listen For | Topics and signals the extractor should prioritize |
| Custom Fields | Org-specific findings to capture in meeting output |
| Vocabulary / Terms | Acronyms and terminology that need added context |
Meeting settings are saved at the org level and influence how transcript summaries, key topics, and structured meeting findings are generated.
Priority Tab
The Priority tab controls the default priority assigned to documents in the library. Priority determines how strongly the copilot weighs a document when generating content - higher priority documents are preferred over lower ones when there is a conflict or overlap.
| Setting | Default | What It Controls |
|---|---|---|
| Uploaded documents priority | High | Priority assigned to documents you upload manually |
| AI-generated documents priority | Medium | Priority assigned to documents created by AI workflows |
Changes apply to all new documents created after saving. Existing documents keep their current priority unless updated individually.
Priority Levels
| Level | When to Use |
|---|---|
| High | Source-of-truth documents - approved brand guidelines, legal-reviewed materials, finalized campaign briefs |
| Medium | AI-generated drafts, research documents, working materials |
| Low | Reference materials, archived versions, supplementary context |
Notes
- Customer and prospect document defaults are already used by company document generation flows
- Folder-template settings are exposed through the org settings API for
companies,contacts,campaigns, andglobal - Meetings settings are used by meeting transcript extraction and structured meeting summaries
- Priority settings apply org-wide - individual document priority can be overridden per document in the library