What's New
Stay up to date with the latest features and improvements shipped to graph8.
SugarCRM integration
NewMajorSugarCRM is now a fully supported CRM alongside HubSpot, Salesforce, and Zoho. Contacts, companies, deals, and appointments sync bidirectionally with field mapping, type coercion, and phone sanitization built in.
Integration settings → · Open Integrations →Web chat redesign
NewThe web chat widget has been completely redesigned with an updated admin interface, improved design settings, question filtering, and a refreshed visitor-facing chat experience.
Open Web Chat →Copilot web search and research mode
NewThe copilot can now search the web in real time during conversations. Toggle between research mode and thinking mode to control how the copilot approaches complex questions.
Learn about Studio → · Open Studio →Workflow trigger expansion
NewEight new workflow triggers are available: LinkedIn connection accepted, LinkedIn message received, email replied, email bounced, call completed, call no-answer, sequence started, and sequence completed. Build automations that react to engagement across every channel.
Learn about workflows → · Open Workflow Editor →Meeting sensitivity controls
NewMeetings marked as private or confidential in your calendar are now filtered based on participant visibility. Only attendees and their managers can see sensitive meeting details in the inbox.
Open Inbox →Google OAuth mailboxes
NewConnect Gmail mailboxes using Google OAuth directly from the mailbox settings. No app passwords required - authenticate with one click and start sending.
Open Mailboxes →Enrichment data column in list views
NewList grids now display a global enrichment_data column, showing AI-enriched fields inline alongside standard contact data. Confidence scores render as numeric values with colored tier indicators.
Open Lists →Scraper bot for staging workbench
NewA new scraper bot agent in the staging workbench extracts structured data from web pages and feeds it directly into your enrichment pipeline.
Open Enrichment →Dialer reliability and number management
ImprovedMajorResolved infinite retry loops on duplicate phone numbers, fixed voicemail misclassification on live calls, added a phone number selector dropdown, and improved outbound call authentication. Dialer analytics now support score-based filtering.
Open Dialer →Sequencer stats accuracy
ImprovedSequence statistics now use the highest executed step for terminal attribution and no longer double-count bounced or replied contacts across multiple steps. Step templates also display correctly in the insert picker.
Creating sequences → · Open Sequencer →Zoho and CRM data quality
ImprovedZoho CRM push sync now includes type coercion for company fields and sanitization for mobile, assistant, and fax phone numbers. Field mapping improvements apply across all connected CRMs.
Integration settings →Warmup email detection
ImprovedThe inbox now uses warmup key IDs to identify warmup emails more accurately, preventing them from appearing in your active conversations.
Open Inbox →Email editor formatting stability
ImprovedSwitching between HTML and plain text in the email editor no longer breaks your formatting or variables. Line breaks and personalization tags are now preserved when you change modes.
Open Sequencer →Caller ID validation
ImprovedOutbound calls now check that your selected phone number is still active before dialing. If the number was removed, you’ll see a clear error instead of a silent failure.
Open Dialer →Staging field extraction checkboxes
ImprovedCheckboxes in the staging field extraction card now respond reliably on every click. Previously, some clicks appeared to do nothing.
Open Enrichment →Global copilot sidebar
NewMajorThe copilot is now accessible from every page via a global sidebar. It includes a dedicated tools engine, contact and list lookups, dialer controls, and navigation commands, all available without leaving your current workflow.
Learn about Studio → · Open Studio →Lead qualification engine
NewMajorIncoming leads are now scored and qualified automatically based on configurable criteria. The leads grid shows a “Qualified By” column and supports backfilling scores for existing records. Configure qualification rules in Settings.
Open Settings →Multi-platform copilot notifications
NewMajorThe copilot now sends notifications and accepts messages across Slack, WhatsApp, Roam, and iMessage. Connect your preferred platforms from the Profile page and choose per-channel notification preferences. Messages include rolling conversation history for context.
Open Profile →@Mention notifications
NewTag teammates with @mentions in copilot sessions. Mentioned users receive a notification in the bell icon and can jump directly into the conversation thread.
Open Studio →Staging export with dynamic column mapping
NewWhen exporting staged enrichment data to a list, a mapping wizard lets you match staging columns to graph8 contact fields. Unmapped columns are preserved as custom fields automatically.
Open Enrichment →Phone number assignee
NewPhone numbers can now be assigned to specific team members. The assignee is visible in the phone numbers table, and an edit dialog allows reassignment at any time.
Phone Settings →Server-side mailbox and domain filters
ImprovedThe mailboxes and domains settings tables now filter server-side, making them significantly faster for large mailbox fleets. Drill-down navigation links domains directly to their associated mailboxes.
Open Mailboxes →Contact data quality
ImprovedCSV-uploaded contacts are now automatically linked to their companies so the Company Name column populates correctly. List grid text preserves original casing, and missing company fields appear in form-mapping dropdowns.
Open Contacts →Dynamic domain pricing
ImprovedDomain purchase pricing is now calculated dynamically based on TLD, with hold and charge amounts displayed in the billing UI before you confirm.
Open Settings →Copilot sequence tools
ImprovedThe copilot can now add, edit, and reorder sequence steps directly from the chat. Ask it to insert a new email step or adjust timing without opening the sequence editor.
Creating sequences → · Open Sequencer →Inbox timestamp formatting
ImprovedMessage timestamps in the inbox now display consistently across all conversation types, with relative formatting for recent messages and full dates for older ones.
Open Inbox →Studio copilot tools and home dashboard
NewMajorThe Studio home dashboard now shows smart cards with calendar events, deal summaries, and activity insights. The copilot gains new tools for accounts, inbox queries, calendar lookups, and deal management, plus a persistent memory system across sessions.
Learn about Studio → · Open Studio →Manual dialing
NewMajorThe dialer now supports manual dialing with session management. Start a manual call session, dial contacts one by one, log dispositions, and track call outcomes, all from the dialer interface.
Open Dialer →Intent search
NewA new intent search surface lets you find enriched web pages that match your prospecting criteria. Search by keyword or topic and see which pages signal buyer intent, with text and semantic search modes.
Open Intent Search →Copilot notification bridge
NewThe copilot now surfaces real-time notifications in the bell icon when events occur across your workspace, including deal stage changes, sequence completions, and workflow triggers.
Open Studio →LinkedIn on-demand content generation
NewGenerate LinkedIn message drafts directly from the campaign builder. The AI uses your campaign context, persona, and ICP to craft personalized connection requests and follow-up messages.
Open Studio →Domain placement testing
NewRun inbox placement tests for your sending domains directly from the domain settings. See which email providers land in inbox vs. spam before launching a campaign.
Open Mailboxes →Zoho CRM parity
ImprovedMajorZoho CRM now supports deal field mappings, push sync helpers, mandatory field handling, custom views, and OAuth domain extension. Integration is now on par with HubSpot and Salesforce.
Integration settings → · Open Integrations →Studio slash commands
ImprovedSlash commands in the copilot now auto-execute on selection from the command palette. The /edit command works reliably for structured documents, and the search palette correctly filters and highlights results.
Open Studio →Sequence dialer reliability
ImprovedFixed auto-pause behavior, contact skipping, and session state issues in the sequence dialer. Calls now resume correctly after pausing, and contacts are no longer skipped unexpectedly.
Open Dialer →List performance metrics
ImprovedThe list performance tab now includes call metrics in the CSV export and calculates summary statistics more efficiently. Performance queries filter by organization for accurate results.
Open Lists →Inbox message formatting
ImprovedHTML email content now converts to plain text more accurately in conversation previews, with proper marker formatting and cleaner thread display.
Open Inbox →Meeting permissions
ImprovedMeeting access controls are now streamlined with role-based permissions. Meeting-related UI components use consistent layouts across the inbox and settings.
Open Inbox →Company, contact, and deal detail views
NewMajorThe detail pages for companies, contacts, and deals have been completely redesigned. Each view now shows a unified layout with intelligence tabs, linked records, activity timelines, and inline editing.
Open Contacts →Meetings inbox
NewMajorCalendar meetings now appear as a dedicated channel in the inbox. Meeting threads include extraction support for notes and action items, making post-call follow-up faster.
Connect your calendar → · Open Inbox →Individual record creation
NewCreate individual contacts and companies directly from the list view using the new “Add Record” dialog. Contacts are automatically linked to companies by domain, and emailless contacts are supported.
Open Contacts →Webhook node for workflows
NewA new webhook action node is available in the workflow canvas. Send HTTP requests to external services as part of your automation, with accurate field pickers for mapping data from previous workflow steps.
Learn about workflows → · Open Workflow Editor →Developer API tools
NewA new Developers section in the help center documents MCP profile tools and automation platform integrations. Manage your API profile directly from the profile page.
Developers →Team member detail workspace
NewClick on any team member to see a dedicated workspace showing their activity, assigned sequences, call stats, and task queue.
A2P 10DLC messaging compliance
NewSMS sending now routes through registered messaging services for A2P 10DLC compliance, ensuring higher deliverability and avoiding carrier filtering for US phone numbers.
Phone Settings →Deals - priority and email fields
NewDeals now include a Priority column visible in the grid view. CRM sync also maps the email field for deal records, keeping contact context connected.
Open Lists →Studio document settings
ImprovedExpanded controls for Studio documents including library defaults, compliance settings, and scope-based tabs. Agent company knowledge now connects directly to the global context.
Studio settings guide → · Open Studio Settings →Multi-dialing improvements
ImprovedThe parallel dialer UI now displays contact status more clearly, with improved grid rendering and guards to prevent processing contacts outside the current batch.
Open Dialer →Analytics UI polish
ImprovedThe analytics section has been refined with consistent layouts across acquisition, behavior, and engagement views. Navigation and visual hierarchy are more intuitive.
Open Analytics →Enrichment and search fixes
ImprovedJob Title Exclude filters now work correctly in enrichment searches. Contact Type, SIC/NAICS codes, and name display issues in search results have been resolved. AI enrichment credit consumption is also optimized.
Learn about enrichment → · Open Find People →List export fixes
ImprovedCSV exports from list data tabs now respect column visibility settings and produce files that open correctly on Windows.
Open Lists →Sequencer + Campaign Builder integration
NewMajorSequences can now be linked directly to Campaign Builder campaigns. When launched from a campaign, the sequence inherits the campaign’s personas, ICP, and content context automatically.
Learn more → · Open Sequencer →Landing page and idea builder
NewA new content surface for creating and publishing landing pages. The idea builder generates page structure from your campaign context using AI, with editable sections and a preview mode.
Open Studio →CRM leads integration
NewLead records from connected CRMs now sync bidirectionally. Leads appear in the Contacts view with a “Lead” tag and sync status indicator. Supported CRMs: HubSpot, Salesforce.
Integration settings → · Open Contacts →Send email node for workflows
NewWorkflows now support a Send Email action node. Configure the sender mailbox, subject, and body directly in the workflow canvas.
Open Workflow Editor →Pending approvals page
NewA dedicated approvals inbox for workflow steps that require human review before continuing. Approvers can accept, reject, or request edits with a comment.
Open Approvals →Inboxkit — external domain support
NewInboxkit can now manage mailboxes on your own domains, not just graph8-provisioned ones. Configure external domain mailboxes from Settings > Email Infrastructure.
Open Mailboxes →Calendar service
NewCalendar-aware briefings and copilot prompts now include scheduling context, making pre-call preparation more relevant.
Connect your calendar → · Calendar Settings →Voice and dialer reliability
ImprovedMajor10 coordinated improvements for call stability, covering silence detection, auto-mute behavior, call state handling, and race conditions. Calls are now significantly more reliable across all connection types.
Open Dialer →SMS inbox enhancements
ImprovedThe SMS inbox now has filter tabs (All, Unread, Drafts). Draft messages can be deleted. Bounced and warmed-up addresses are automatically excluded from outbound SMS.
Open SMS Inbox →Settings UI overhaul
ImprovedThe settings area has been redesigned with a consistent layout — left navigation, section headers, inline editing, and billing integrated directly into the settings experience.
Settings guide → · Open Settings →Copilot improvements
ImprovedThe copilot now supports calendar-aware prompts for scheduling context. Response reliability improved in high-latency connections.
Learn about Studio →Agent node — dropdown selector
ImprovedThe agent node in the workflow canvas now uses a dropdown to select the target agent, replacing the manual ID input field. Reduces configuration errors significantly.
Open Workflow Editor →Security questionnaire
ImprovedImproved edit mode that preserves field state on save. Best-guess answers now populate correctly when uploading a questionnaire.
Dialer-campaign linkage
ImprovedDialer sessions can now be linked to a specific campaign, so call outcomes and activities roll up to the campaign’s analytics.
Open Dialer →SMS channel in AI inbox
NewMajorSMS is now a full channel in the AI inbox. Inbound and outbound SMS threads appear alongside email conversations, with AI draft replies available for SMS. Filter tabs separate email and SMS.
Open SMS Inbox →Performance analysis view
NewMajorA new analytics surface showing per-sequence, per-campaign, and per-rep performance metrics. Includes date range filtering and CSV export.
Open Analytics →3 new workflow triggers
NewThree new triggers for workflow automation: contact enters a list, deal stage changes, and calendar event created. Find them in the trigger selector when creating a new workflow.
Open Workflow Editor →Activities feed
NewA chronological activity timeline on contact and company detail pages. Shows calls, emails sent, meetings booked, and notes — filterable by activity type.
Open Contacts →Deals
NewPipeline deals can now be created, edited, and tracked natively in graph8. Deals include stage, value, close date, and linked contacts. Full CRM sync is configurable.
Learn about deals →Mailboxes revamp
ImprovedMajorThe email infrastructure settings page has been completely redesigned. Mailboxes now display connection health, warmup status, bounce rates, and per-mailbox sending limits in a single view.
Open Mailboxes →Non-US phone number support
NewInternational phone numbers can now be added to contacts and used in sequences and the dialer. Country code selection is available in the phone number input.
Phone Settings →AI inbox — email draft improvements
ImprovedOn-demand drafts now respect thread context more precisely. Drafts created on-demand no longer overwrite in-progress manual edits.
Open Inbox →Sequencer — phone priority
ImprovedSequence steps with a phone channel now auto-surface the highest-priority phone number for each contact, reducing manual selection.
Creating sequences →Call logs
ImprovedCall logs now show inbound vs. outbound indicators, duration, recording download links, and disposition labels. Accessible from the contact detail view and the dialer history panel.
View Call Logs →Copy-to-clipboard buttons
ImprovedCopy buttons added to key data fields: email address, phone number, and LinkedIn URL on contact cards.
Find People enrichment
NewMajorA new prospecting surface for finding contacts at target accounts without uploading a list. Enter a company name or domain, define filters (role, seniority, department), and graph8 returns matching contacts with enriched data.
Learn about enrichment → · Open Find People →On-demand AI draft
NewMajorClick “Draft Reply” on any inbox thread and the AI generates a contextual reply draft. Drafts now persist across sessions, support manual editing before sending, and show generation status clearly.
Open Inbox →CRM deal integration
NewDeals from connected CRMs now sync into graph8 with stage, value, and owner. Bidirectional sync is configurable per CRM.
Learn about deals → · Integration settings →Agents UI revamp
NewThe agents management screen has been rebuilt. Agent cards show status, current call load, and quick-action buttons. Creating and editing agents uses a new step-by-step flow.
Open Agents →Performance view for lists
NewList detail pages now include a Performance tab showing engagement rates, delivery rates, and activity trends for contacts in that list.
Managing lists → · Open Lists →Call logs
NewInbound and outbound call history is now surfaced with separate tabs. Each entry shows the number, duration, outcome, recording link, and the originating sequence step.
View Call Logs →SDR email attribution
NewEmails sent by SDRs are now attributed to the originating SDR in reporting, enabling team performance tracking at the individual level.
Open Analytics →Studio settings
ImprovedKnowledge base, persona defaults, and campaign-level email settings are now consolidated into a single settings drawer for faster configuration.
Studio settings guide → · Open Studio Settings →Webhook dry run
ImprovedWhen testing a webhook step in the sequence builder, the response payload and status code are now displayed inline — making it easy to validate configurations before launch.
Creating sequences →Voice and dialer improvements
ImprovedImproved auto-redial stability, auto-mute behavior, ringtone playback for inbound calls, and sales coach call scoring reliability.
Open Dialer →