Skip to content

Redial Contact

POST
/dialer/parallel-calls/redial-contact

*** CALLS A REAL PERSON AGAIN. *** Redials a contact already tried.

Voice caps attempts per contact (MAX_REDIAL_ATTEMPTS) and refuses past it, which is the guard against a retry loop becoming harassment - so treat a 400 here as “stop”, not as “retry”.

It runs the same credit preflight the first dial does and can fail with insufficient_credits, reserving the attempt fee plus connected minutes. Tiered external.

Authorizations

Parameters

Header Parameters

X-Target-Org-Id
Any of:
string

Request Body required

Mirrors RedialContactRequest minus org_id. CALLS THE CONTACT AGAIN.

object
campaign_builder_campaign_id
Any of:
string
campaign_id
Any of:
string
contact_id
required
string
from_phone
required
string
session_id
required
string
user_email
Any of:
string
user_id
required
string

Responses

200

Successful Response

object
data
required

An open envelope for one dialer result.

Open because voice owns the shape of a session, a call stub and a queue stat, and it grows them without a contract bump here. A dropped field would otherwise turn an added upstream field into a removed public one.

object
key
additional properties
any
pagination
Any of:
object
has_next
required

Whether there are more pages

boolean
limit
required

Items per page

integer
next_cursor
Any of:
string
page
required

Current page number (1-indexed)

integer
total
required

Total number of items

integer

422

Validation Error

object
detail
Array<object>
object
loc
required
Array
msg
required
string
type
required
string