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Manual Dial

POST
/dialer/parallel-calls/manual-dial

*** CALLS A REAL PERSON. *** Dials to_phone immediately.

An arbitrary number, inside an existing PAUSED or COMPLETED session. If the session is ACTIVE voice refuses rather than dialing over a running campaign.

The number does not have to belong to a contact: an unknown number is resolved to an existing contact by phone, or a new contact is created for it, so the call is attributable afterwards. That means this operation can CREATE A CONTACT RECORD as a side effect.

Self-dialing is refused. Tiered external.

Authorizations

Parameters

Header Parameters

X-Target-Org-Id
Any of:
string

Request Body required

Mirrors ManualDialRequest minus org_id. CALLS to_phone.

object
company
Any of:
string
contact_id
Any of:
string
email
Any of:
string
first_name
Any of:
string
from_phone
required
string
last_name
Any of:
string
session_id
required
string
timezone
Any of:
string
to_phone
required
string
user_email
Any of:
string
user_id
required
string

Responses

200

Successful Response

object
data
required

An open envelope for one dialer result.

Open because voice owns the shape of a session, a call stub and a queue stat, and it grows them without a contract bump here. A dropped field would otherwise turn an added upstream field into a removed public one.

object
key
additional properties
any
pagination
Any of:
object
has_next
required

Whether there are more pages

boolean
limit
required

Items per page

integer
next_cursor
Any of:
string
page
required

Current page number (1-indexed)

integer
total
required

Total number of items

integer

422

Validation Error

object
detail
Array<object>
object
loc
required
Array
msg
required
string
type
required
string