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Get the persisted transcript for a single dialer call

GET
/voice/dialer/calls/{room_name}/transcript

Return the speaker-segmented transcript for a dialer call.

status="empty" indicates the call row exists but the transcript has not yet been flushed to the database (the call may still be in progress, or the persistor may be in-flight). 404 is raised if the call does not exist for the caller’s org.

The voice service is org-scoped server-side: we forward the caller’s org id so any cross-tenant row is treated as not-found.

Authorizations

Parameters

Path Parameters

room_name
required

LiveKit room / call identifier (livekit_room_name).

string

LiveKit room / call identifier (livekit_room_name).

Header Parameters

X-Target-Org-Id
Any of:
string

Responses

200

Successful Response

object
data
required

Full transcript payload for a single dialer call.

Mirrors the grading response shape: status="ready" when the transcript has been flushed to the database, status="empty" when the call row exists but the persistor has not yet written the transcript column (the call may still be in progress or the flush may be in-flight). 404 is raised by the route on a missing row.

object
call_duration
Any of:
integer
contact_id
Any of:
string
created_at
Any of:
disposition
Any of:
string
parallel_session_id
Any of:
string
recording_url
Any of:
string
room_name
required
string
status

Ready | empty

string
default: ready
summary
Any of:
string
transcript
Array<object>

One speaker turn in a persisted dialer transcript.

speaker is one of SDR | AI | HUMAN | BOT (voice service does not gate the value, so consumers should treat unknown values as pass-through rather than rejecting the row). timestamp is the voice-service-emitted ISO-8601 string and may be missing on very early rows that pre-date timestamping in dialer_events.py.

object
content
Any of:
string
speaker
Any of:
string
timestamp
Any of:
string
pagination
Any of:
object
has_next
required

Whether there are more pages

boolean
limit
required

Items per page

integer
next_cursor
Any of:
string
page
required

Current page number (1-indexed)

integer
total
required

Total number of items

integer

422

Validation Error

object
detail
Array<object>
object
loc
required
Array
msg
required
string
type
required
string